Welcome to FLAG-Me Sound
FIND LOGO AND GIVE MEDICATION ADVICE
Our FLAG-Me Vision software alert helps pharmacy staff identify people with vision impairments, so they can offer tailored 1:1 support and access to resources that improve patient safety.
We provide support and information for pharmacists to help reduce the challenges of taking medication for visually impaired (VI) patients.
Benefits for Pharmacists
Being aware of hearing loss will enable better communication between you and your patients.
Patients leaving the pharmacy after a ‘good consultation’ will be:
- more likely to use their medication correctly
- less likely to phone or return for additional advice
This means an improved patient-pharmacist relationship and customer retention.
Through raised awareness, you will be more likely to spot the early signs of hearing loss such as customers lip-reading or asking to repeat information and can therefore help signpost them to relevant support.
Training and Information for Pharmacists
We provide a range of training resources and information for pharmacists, to help them support their hearing impaired patients.
- Search our catalogue of patient-endorsed strategies for improving the safety of medicines.
- Free training resources for pharmacy staff
The FLAG-Me Sound Indicator
Participating PMR (Patient Medication Record) software providers are working with us to help you identify the patients who need extra support quickly and easily, when making up prescriptions, on collection in the pharmacy or during delivery.
Using FLAG-Me Sound, hearing impaired patients who may benefit from additional support will be shown clearly on their PMR using the eye-catching FLAG-Me Sound logo.